Cantata is the UK’s leading independent CRM specialist consultancy, helping organisations to gain the most from customer and stakeholder management. We are entirely independent of technology vendors , monitoring over 80 providers of core CRM and related technologies (such as workflow, imaging, document management, knowledge management and CTI).
Our work is wide-ranging - from initial strategy and business case development right through to implementation and training. In particular, we specialise in the use of the new breed of commoditised, highly cost-effective CRM solutions and provide extensive collateral and “out of box” tools to reduce project timescales, cost and risk. Our team all have many years of experience in both CRM and our core market sectors, where we have also have some specific solutions to help.
In Financial Services, our clients form an impressive A-Z, from Allianz to Zurich. We deal with a range of organisations from small building societies and private healthcare providers to the Tier 1 banks. Our experience encompasses retail banking, general insurance, life and pensions, card services, investment banking, asset/investment management, private equity and wealth management.
In the Public Sector we have a particular focus on regulators and membership organisations. We work with organisations such as The Charity Commission, Ofgem and the Advertising Standards Authority, providing anything from strategic advice through to full CRM implementations. Our wider public sector experience ranges from supporting local councils to programme management for major national programmes.
This site contains more information about what we do, our approach and experience, as well as our analysis of current market trends and issues. For more information please contact us.
Cantata’s ongoing investment in its Vantage products, providing specific functionality for membership, regulatory and Financial Services clients, together with a continually growing client base has created a need for additional core development capabilities. We are recruiting now for further development staff to support a new Oxford development centre, complementing our central London headquarters. If you’re interested in applying, please review current vacancies in our careers pages and contact us!
2012 marks Cantata’s 10 year birthday! Founded in 2002, Cantata has grown steadily to become the UK’s leading independent CRM provider. 10 years on and we still remain dedicated to providing what we believe is the best CRM advice and solutions available in the market today. If you would like any information about how we have helped some of the UK’s leading organisations with their CRM initiatives, please contact us
For some of our clients, "cloud" solutions have fatal flaws - data location for example can have legal and financial implications. For these clients, on-demand solutions were generally not possible. There is, however, a third and perhaps even a fourth approach. Private, dedicated hosting environments can provide security, appropriate geographic location and flexibility for bespoke modifications. Read
